Action: We designed and implemented a new, IP-based Fax Server System that supports submission and delivery of fax messages via SMTP, FTP and HTTP. Project costs were contained by carefully leveraging the existing infrastructure where justified and replacing only the highest potential ROI components of the system. The system was designed to require minimal operator intervention and to be easily integrated into existing network monitoring systems.
Result: Our solution was delivered on schedule and within our proposed budget, which was less than half the combined cost of the client's two failed projects. This system has been stable in production for years.