A large computer manufacturer installed custom monitoring software in their servers to reduce
service calls and automate system software upgrades/patches. The company has global reach with
responsibility for millions of pieces of hardware. This software automatically notifies a central
authority when hardware or system software problems are detected. The service originally worked
only on dialup connections and was slow and expensive. Using the Internet for connectivity
corrected these problems, but our client's customers wanted a guarantee that
the Internet connection
We were contracted to develop an authentication/key encryption subsystem to be integrated into
our client's product.
The subsystem was delivered on schedule and the new version of our client's product was
rolled out. The product could now use the Internet to provide faster service at lower
cost, with the necessary guarantees that the customer's clients could conduct their activities
using a secure system.